September 27, 2021 2:41PM CDT September 27, 2021 7:41PM UTC
[Monitoring] Our text aggregator is experiencing delays sending and receiving text messages. We are processing inbound texts as they arrive. We are queueing outbound messages and will retry them indefinitely. To stop messages from going out, cancel your broadcast.
September 27, 2021 4:55PM CDT September 27, 2021 9:55PM UTC
September 27, 2021 11:22AM CDT September 27, 2021 4:22PM UTC
[Investigating] We are currently experiencing issues with our inbound recording lines. We apologize for the inconvenience! While we work on this issue, please use our backup lines to record your message.
For broadcasts created online, call 855-876-8676 and enter the same Message Recording ID that you were provided online.
For broadcasts launched completely by phone, call 855-876-8678 and enter your normal Phone Launch ID and Pin.
For messages recorded online via the Audio Library, please call 866-285-2317 and enter the same Message Recording ID that you were provided online.
September 27, 2021 12:37PM CDT September 27, 2021 5:37PM UTC
[Resolved] Switched recording instructions to use back-up line.