All Systems Operational

Updated a few seconds ago

Mobile App

Operational

SMS Short-Code: Inbound

Operational

SMS Short-Code: Outbound

Operational

SMS Long-Code: Inbound

Operational

SOAP API

Operational

Voice: Inbound

Operational

Voice: Outbound

Operational

Website: External

Operational

Website: Internal

Operational

SMS Long-Code

Operational

SMS - All

Operational

SMS: Outbound

Operational

Outbound MMS

Operational

Office Phones

Operational

Notifications

Operational

20

Days Since Last Incident

2

Incidents Last 30 Days

8

Incidents Last 365 Days

History (Last 30 days)

Text Message LatencyDegraded Performance

Incident Status

Degraded Performance


Components

SMS Long-Code


Locations




September 27, 2021 2:41PM CDT
September 27, 2021 7:41PM UTC
[Monitoring] Our text aggregator is experiencing delays sending and receiving text messages. We are processing inbound texts as they arrive. We are queueing outbound messages and will retry them indefinitely. To stop messages from going out, cancel your broadcast.

September 27, 2021 4:55PM CDT
September 27, 2021 9:55PM UTC
[Resolved] All systems are operational.

Incident Status

Operational


Components

Voice: Inbound


Locations




September 27, 2021 11:22AM CDT
September 27, 2021 4:22PM UTC
[Investigating] We are currently experiencing issues with our inbound recording lines. We apologize for the inconvenience! While we work on this issue, please use our backup lines to record your message. For broadcasts created online, call 855-876-8676 and enter the same Message Recording ID that you were provided online. For broadcasts launched completely by phone, call 855-876-8678 and enter your normal Phone Launch ID and Pin. For messages recorded online via the Audio Library, please call 866-285-2317 and enter the same Message Recording ID that you were provided online.

September 27, 2021 12:37PM CDT
September 27, 2021 5:37PM UTC
[Resolved] Switched recording instructions to use back-up line.